Contact details
Contact details
New and current Scheme members
Who you contact depends on whether you joined the Scheme before or after 1 April 2025.
Lines open Mon to Fri 9am - 5pm
Have your National Insurance number handy if calling and quote in any written correspondence.
Or you can login to Aptia OneView which gives you access to:
- View valuations of your pension savings
- Get a transfer illustration
- Get a retirement illustration
- Update your scheme beneficiaries
You can send a secure message by logging in into your Standard Life account:
- By logging into the Standard Life dashboard
- Or by downloading the mobile app and contacting them through that.
Alternatively, you can find contact details on the new member pension microsite.
New member pension micrositeFormer employee - deferred Scheme member
Who you contact depends on whether you joined the Scheme before or after 1 April 2025.
Lines open Mon to Fri 9am - 5pm
Have your National Insurance number handy if calling and quote in any written correspondence.
Or you can login to Aptia OneView which gives you access to:
- View valuations of your pension savings
- Get a transfer illustration
- Get a retirement illustration
- Update your scheme beneficiaries
You can send a secure message by logging in into your Standard Life account:
- By logging into the Standard Life dashboard
- Or by downloading the mobile app and contacting them through that.
Alternatively, you can find contact details on the new member pension microsite.
New member pension micrositeReceiving a pension
Lines open Mon to Fri 9am - 5pm
Have your National Insurance number handy if calling and quote in any written correspondence.
The Aptia OneView gives you access to:
- View valuations of your pension savings
- Get a transfer illustration
- Get a retirement illustration
- Update your scheme beneficiaries
- Change bank account details
Get access to your plan today
No matter what stage you're at, you can login to manage your plan online, either with Standard Life or Aptia.
We'll point you in the right direction.